Sunday, 19 April 2015
Branding Bungles of the Piggy Banks
After the subprime-fueled global economic meltdown, when HSBC high-tailed it out of Thailand in 2012 and left behind only its corporate banking operation, I was amazed the press didn't make more of “The World's Local Bank” becoming rather less local. (It also flogged off its Japanese private banking business, a chunk of its Russian consumer banking business and about half of its US branches, along with great swaths of its Central American operations.)
There was a predictable flurry of perfunctory business stories, but what about the body blow this represented to the brand and its much-vaunted, oh-so-clever tagline? I was tempted to write something snide then, but figured that as I had taken local bank Krungsri's baht to pen about 20 letters to various classes of cardholders about the sale (Krungsri paid about US$115 million to acquire HSBC's Thailand retail banking business, including an array of credit card products) I was a bit close to the proceedings at the time.
Subscribe to:
Posts (Atom)